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Shipping & Return Policy

Shipping Policy

We ship Australia-wide to both domestic and rural locations.

For orders below $49, shipping is calculated at checkout.

Shipping is free for AU orders over $49.

For US and UK orders below $199, shipping is calculated at checkout.

Shipping is free for US and UK orders over $199.

Return Policy

Our return policy lasts 14 days. If 14 days have passed since delivery, we can’t offer you a refund.

To be eligible for a change of mind return, your item must be:

  • Returned within 14 days of taking delivery of the product(s)
  • Returned in their original packaging along with all included accessories
  • New condition and suitable for resale
  • Not have been damaged during your possession up to where we receive the product back

To complete your return, we require a receipt or proof of purchase.

You bear the risk and cost of the return, including return postage.

We advise you to use a tracked service such as Australia Post and use an insured service for higher-value items.

To request a return, please contact us and if your return is accepted, we will send you instructions on where to send the returns.

If there is any damage or issues with the product, please contact us as soon as possible for us to review and fix the issue.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, a credit will automatically be applied to your credit card or original method of payment, within 7 days.

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